General Terms & Conditions

§ 1 Scope of Application

(1) These General Terms and Conditions (hereinafter "GTC") of MICROQORE MEDICAL GmbH (hereinafter "Seller") apply to all contracts concluded by a consumer or entrepreneur (hereinafter "Customer") with the Seller regarding the goods and services offered by the Seller.

(2) Deviating conditions of the Customer are not recognized unless the Seller expressly agrees to their validity in writing.

§ 2 Conclusion of Contract

(1) The presentation of products in the online catalog and on the website does not constitute a legally binding offer, but rather an invitation to place an order.

(2) By submitting an inquiry or order, the Customer makes a binding offer to purchase the respective product.

(3) The Seller is entitled to accept the offer within five business days of receipt. Acceptance is made by an order confirmation via email.

§ 3 Prices and Payment

(1) All prices are net prices plus statutory VAT and shipping costs, unless otherwise stated.

(2) Payment is made by agreement via bank transfer, on account, or by advance payment.

(3) Unless otherwise agreed, the purchase price is due within 30 days of invoicing without deduction.

§ 4 Delivery

(1) Delivery is made to the delivery address specified by the Customer.

(2) Delivery times are individually agreed. Standard delivery time is 2–4 weeks from order confirmation.

(3) Partial deliveries are permissible insofar as this is reasonable for the Customer.

§ 5 Retention of Title

(1) The delivered goods remain the property of the Seller until full payment of all claims arising from the delivery contract.

(2) The Customer is obligated to treat the goods with care as long as ownership has not yet been transferred to them.

§ 6 Warranty and Defect Notification

(1) Statutory warranty rights apply.

(2) Obvious defects must be reported in writing within two weeks of receipt of the goods. Compliance with the deadline requires timely dispatch of the notification.

(3) In the event of justified defect notifications, the Seller will, at its discretion, provide repair or replacement delivery.

§ 7 Liability

(1) The Seller is liable without limitation for intent and gross negligence.

(2) For slight negligence, the Seller is only liable for breach of essential contractual obligations (cardinal obligations). Liability in this case is limited to the typical, foreseeable damage.

(3) The above limitations of liability do not apply to damages resulting from injury to life, body, or health.

§ 8 Medical Device Notice

(1) The surgical instruments distributed by MICROQORE MEDICAL are Class I medical devices in accordance with Regulation (EU) 2017/745 (MDR).

(2) The instruments are intended exclusively for professional use by trained medical personnel.

(3) Reprocessing of instruments must be carried out in accordance with applicable reprocessing standards (RKI recommendations, DIN EN ISO 17664).

§ 9 Data Protection

Information on the collection of personal data can be found in our Privacy Policy.

§ 10 Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Radolfzell am Bodensee, Germany.

(3) Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.